Introduction
The website available at https://www.blacktrade.hair and the services described on it are developed and operated by the developer BlackTrade on behalf of Putian Chengxiang Heijiaogong Trading Co., Ltd., a trading company registered in China, with its office at Rm 604, Bldg 3, Lingshangju, No. 530 Lihua East Avenue, Xialin Subdistrict, Chengxiang District, Putian - 351100, China (CN). Throughout this Privacy Policy the terms the Company, we, us, and our refer to Putian Chengxiang Heijiaogong Trading Co., Ltd. and to BlackTrade acting on its behalf.
This Privacy Policy explains what personal information we collect through the website, why we collect it, how we use and protect it, and the choices and rights you have regarding your own data. It applies to visitors, prospective clients, clients, and any person who contacts us through the website, by email, or by telephone. Please read this policy carefully before you use the website, submit an enquiry, or place an order.
By using the website you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should stop using the website and contact us with any questions before continuing.
Scope of This Policy
This policy covers the personal information that we process when you interact with the website blacktrade.hair and with the Company in connection with our trading and computer systems design activities. It applies to data collected through the website contact form, through email correspondence, through telephone calls, and through any documents exchanged during a business relationship.
This policy does not apply to websites or services operated by third parties, even if you reach them through a link on our website. Separate privacy policies and terms govern those services, and we recommend that you review them independently.
Nothing in this policy changes any statutory right you hold under the data protection law of your own country. Where local law grants you stronger protection than this policy, that protection continues to apply to your information.
The policy also does not cover information that is aggregated, anonymized, or otherwise rendered non-personal. When information can no longer identify an individual person, we may use and retain it for business analysis and improvement without further notice to you.
Information We Collect
We collect only the personal information that is necessary to respond to your enquiries, prepare quotations, execute orders, and meet our legal obligations. We keep the volume of data we hold to the minimum required for those purposes, and we do not buy personal data from third-party brokers.
The categories of information we may collect fall into three groups. First, information that you provide directly, such as your name and contact details. Second, information that is collected automatically when you visit the website, such as your device type and the pages you view. Third, information that arises in the course of a commercial relationship, such as shipping addresses, order records, and correspondence history.
We do not intentionally collect sensitive categories of information such as health data, religious beliefs, or political opinions, and we ask that you do not include such information in messages sent to us.
Information You Provide
When you use the contact form on the website, we receive the full name, email address, subject, and message text that you enter. We use these details solely to respond to your enquiry and to follow up on the subject you raise. The message text may contain technical requirements or commercial details, which we treat as confidential.
If you proceed to place an order or request a quotation, we may ask for additional information such as a company name, a shipping address, a tax or registration number where required for export documentation, and a contact telephone number. This information is necessary to prepare contracts, invoices, packing lists, and customs documents.
You are under no obligation to provide any information that is not marked as required. However, if you choose not to provide information that we need to complete a transaction, we may be unable to prepare the quotation or deliver the goods you have requested.
Information Collected Automatically
When you visit the website, standard technical data is collected automatically. This includes the type of device you use, the browser and operating system versions, the internet protocol address, the general geographic region associated with that address, the pages you visit, the time of your visit, and the website from which you arrived.
This automatic data is used for security, for the stable operation of the website, and for understanding how visitors use the site so that we can improve it. Internet protocol addresses are not used to identify you as an individual person unless we are required to do so by law or to investigate a security incident.
This data is reviewed only in aggregate for planning and reporting, unless a specific security event requires closer examination of a particular record.
We keep automatic data in aggregated form where possible. Aggregated statistics about visitor numbers and page views do not identify you personally and may be used freely for planning and reporting.
How We Use Your Information
We use personal information for the following purposes: to answer enquiries and provide quotations; to prepare and manage contracts and purchase orders; to arrange sourcing, configuration, integration, and logistics for goods and systems; to issue invoices and process payments; to provide after-sales support and warranty service; to meet legal, tax, and customs obligations; and to maintain the security and integrity of the website.
We may also use contact details to send you service messages related to an active order, such as delivery updates or support notices. These messages are operational in nature and are not marketing communications.
If you have given your separate consent, we may send occasional newsletters or market updates about the Company and its services. You may withdraw that consent at any time by using the unsubscribe link in any such message or by contacting us directly.
We do not use your personal information for automated decision making that would produce legal effects on you without human review. Where a decision is made by a machine, a member of our team verifies it before it affects you.
Legal Bases for Processing
We process personal information only where we have a lawful basis to do so. For most of our activities, the legal basis is the performance of a contract, because we need the information to respond to an enquiry, prepare a quotation, or deliver goods and services you have requested.
For activities such as security monitoring and website improvement, the legal basis is our legitimate interest in operating the website safely and effectively, balanced against your privacy rights. We do not process more data than the minimum needed to achieve those interests.
For activities such as newsletters and certain marketing messages, the legal basis is your consent. For activities such as invoicing and customs filing, the legal basis is compliance with a legal obligation. We will inform you of the applicable basis when you request it.
International Data Transfers
The Company is based in China, and the goods and services described on this website are offered to partners and clients in many countries. When you contact us from outside China, the personal information you provide is transferred to and stored in China for the purpose of handling your enquiry and order.
To deliver orders, your shipping and order information may be shared with logistics and customs partners in the destination country and in transit countries. These transfers are necessary for the performance of the contract you have requested, and the receiving parties are bound to use the data only for that purpose.
Where data is transferred to a jurisdiction whose data protection laws differ from yours, we rely on appropriate safeguards, including standard contractual terms where available, and we take reasonable steps to ensure that your information is protected at a level consistent with this policy.
Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. Enquiry correspondence is retained for a limited period after the last contact so that we can respond to follow-up questions from the same client.
Order-related records, including invoices, contracts, shipping documents, and customs records, are retained for the period required by tax and customs law, which may extend for several years after the transaction. We retain these records because we are legally obliged to do so.
When personal information is no longer needed, we delete it or render it anonymous in a secure manner. You may ask us to delete your personal information at any time, subject to any legal requirement that we keep certain records.
Data Security
We apply reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, and misuse. Access to personal data is limited to those members of the Company and BlackTrade team who need it to perform their duties, and each of them is bound by confidentiality obligations.
Our systems are protected by access controls, up-to-date security updates, and secure transmission where appropriate. We review our security practices on a regular basis and adjust them as new risks appear.
No method of transmission over the internet and no method of electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If a security incident affects your personal information in a way that creates significant risk, we will notify you and the relevant authorities as required by law.
Our staff receive regular guidance on protecting personal data, and access to records is logged and reviewed so that any unusual activity is visible to management.
Your Privacy Rights
Depending on the laws that apply to you, you may have the right to access the personal information we hold about you, to request a copy of it, and to ask us to correct any inaccuracies. You may also have the right to request deletion of your information, to restrict or object to certain processing, and to request a portable copy in a structured format.
If we process your information on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, contact us using the details at the end of this policy and we will respond within the time required by law.
We may need to verify your identity before acting on a request, and we may need to retain certain information where the law requires us to do so. You also have the right to lodge a complaint with a data protection authority in your jurisdiction if you believe your data has been handled improperly.
All of these rights can be exercised free of charge, and we will not penalize you or change the quality of our service because you asked to exercise them.
Privacy for Children
The website and the services offered through it are intended for adults and for businesses. They are not directed to children, and we do not knowingly collect personal information from children without the consent of a parent or guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us using the details at the end of this policy. We will delete such information from our records as soon as we can verify the situation.
We encourage parents and guardians to supervise the online activity of children in their care and to contact us with any questions about how the website is used.
Third-Party Links and Services
The website may contain links to external websites and services, such as logistics trackers, payment gateways, or industry references. These links are provided for your convenience, and their operation is outside our control.
When you follow such a link, you leave the website and your subsequent activity is governed by the privacy policy and terms of that third party. We are not responsible for the content, privacy practices, or data handling of any external service.
We recommend that you review the privacy policy of any third-party website before providing it with your personal information. Our own obligations under this policy apply only to information processed by the Company.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, in technology, or in applicable law. When we make material changes, we will update the revision date at the top of this page and publish the revised policy on this page.
Material changes take effect when the revised policy is posted, unless a different effective date is stated. Where the law requires, we will notify you directly of changes that affect your rights or obligations.
Your continued use of the website after a change takes effect means that you accept the revised policy. If you do not accept the revised policy, you should stop using the website and contact us with any questions.
Contact Information
If you have questions about this Privacy Policy or about how we handle your personal information, you may contact us by email or by telephone. We will respond to privacy requests and questions promptly and helpfully.
Email: reach@blacktrade.hair
Telephone: +17243025462
Office: Putian Chengxiang Heijiaogong Trading Co., Ltd., Rm 604, Bldg 3, Lingshangju, No. 530 Lihua East Avenue, Xialin Subdistrict, Chengxiang District, Putian - 351100, China (CN)